Leading Digital & Social Business Change as Chief Digital Strategist and Partner at BroadSuite | @iSocialFanz
Brian Fanzo's Bio:
Brian Fanzo's Experience:
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Chief Digital Strategist and Partner at Broadsuite
August 2014 - Present | USAAt Broadsuite I focus on initiatives that connect paid, owned and earned digital channels through maximizing community involvement and content utilizing social and technology. I enjoy teaching and leading change helping B2B’s, small businesses and technology companies connect, communicate and become active members of their communities both internal with employee advocacy and personal branding and externally utilizing community events such as weekly Google+ hangouts, Twitter Chats and video podcasts. I help brands orchestrate content marketing tactics that situate their brands at the moments that matter to their audiences by focusing on creating content and social engagement that provides value while helping customers solve problems where often times earned and owned will trump paid. I have a passion for teaching and inspiring change in social, community and technology! I was recently named: + Top 25 Social Business Leaders of 2014 via IBM & The Economist Intelligence Unit + Top 50 People Most Retweeted by Digital Marketers in 2014 via Social Fresh
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Founder & President at iSocialFanz
June 2014 - Present | ArizonaSocial Technology Evangelist leading digital change for social businesses 10+ years experience managing, deploying and training enterprises and small business on technology solutions ranging from cyber security, community management, internal collaboration, digital marketing, video conferencing and social business. As a technology and social media strategist I've presented at numerous technology conferences as well as quarterly presentations for the Federal Government Joint Chiefs of Staff as well as on-site in Iraq and Afghanistan for the United States Army. As the technology evangelist at IO I was the face of the company responsible for presenting and engaging both customers and influencers to drive awareness and increase community involvement. I've Architected, deployed and managed Social Business solutions for the Department of Defense, United States Army, Defense Information Systems Agency and Small Businesses. I successfully managed the integration of content development, social media best practices and community engagement to increase social business solution usage from 41% to 72% in less than 3 months! As a successful leader in enterprise software deployment, digital training development and community management I have the unique ability to relate and lead teams of technology subject matter experts to execute on comprehensive business strategies utilizing analytics to prove ROI.
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Technology Evangelist at IO
October 2013 - June 2014Driving innovation development, product strategy and community awareness of IO as a brand by utilizing social business, social media, community engagement, blogs and proof of concept demonstrations. At IO: Our mission is to disrupt the status quo and bring new and exciting data center technology to a market that is ready to change. www.io.com
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Director, IO.OS(R) Technology Training at IO
March 2013 - September 2013Building IO.OS(R) Product/Technology Expertise Designing and delivering interactive role-based IO.OS certification training courses for IO employees, customers & ecosystem partners.
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Director, IO.OS(R) Technology Training at IO
March 2013 - September 2013Built IO.OS(R) Product/Technology Training department responsible for developing enterprise software courses, designing the marketing and sales campaigns and managing the deliverables. Integrated myself into the product management and maker tint teams allowing me to drive changes to the product by incorporating feedback from IO employees, customers & ecosystem partners.
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Senior eLearning Designer at IO
December 2012 - February 2013Developing new ways to increase productivity and educate both our employees and customers so they can change the way they purchase, manage & implement datacenter infrastructure. Responsible for program design, development, and implementation while working with subject matter experts, engineers, and project leaders to increase productivity through classroom training, eLearning, live web streaming as well as implementing emerging technologies within IO.
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Senior eLearning Designer at IO
December 2012 - February 2013Developing new ways to increase productivity and educate both our employees and customers so they can change the way they purchase, manage & implement datacenter infrastructure. Responsible for program design, development, and implementation while working with subject matter experts, engineers, and project leaders to increase productivity through classroom training, eLearning, live web streaming as well as implementing emerging technologies within IO.
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Cyber Defense HBSS Training Manager at BAE Systems Information Technology
September 2007 - September 2012-Managed multiple teams of remote subject matter experts responsible for developing, managing and implementing a cyber security catalog that included the live fire Cyber range training supporting DISA. o Managed a training and development budget including travel costs, classroom location, equipment, shipping, employee burn rate while also developing a project scope for all training deliverables.
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Cyber Defense HBSS Training Manager at BAE Systems Information Technology
September 2007 - September 2012-Managed multiple teams of remote subject matter experts responsible for developing, managing and implementing a cyber security catalog that included the live fire Cyber range training supporting DISA. o Managed a training and development budget including travel costs, classroom location, equipment, shipping, employee burn rate while also developing a project scope for all training deliverables.
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Information Assurance Technical Trainer at BAE Systems Information Technology
November 2006 - August 2007o Head trainer and deployment lead for CONUS and OCONUS classroom training supporting HBSS, SCCVI, and SCRI contracts.
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Information Assurance Technical Trainer at BAE Systems Information Technology
November 2006 - August 2007o Head trainer and deployment lead for CONUS and OCONUS classroom training supporting HBSS, SCCVI, and SCRI contracts.
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Secure Systems Technical Engineer-Lead at BAE Systems Information Technology
May 2006 - November 2006o Trained and mentored new team members which included help desk personal as well as secure systems engineers and product leads.
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Secure Systems Technical Engineer-Lead at BAE Systems Information Technology
May 2006 - November 2006o Trained and mentored new team members which included help desk personal as well as secure systems engineers and product leads.
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Secure System Technician at BAE Systems Information Technology
January 2005 - May 2006o Provided Remediation and Vulnerability support for network administrators in the DOD environment worldwide. Support included hands on troubleshooting using lab equipment to replicate users' environment in addition to providing step by step illustrations for the customer using WebEx software. o Developed and maintained the help desk knowledge base using SharePoint software. o Supported customers through email and phone calls with the goal of one call resolution Using remedy software to track, maintain and update customer's tickets.
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Secure System Technician at BAE Systems Information Technology
January 2005 - May 2006o Provided Remediation and Vulnerability support for network administrators in the DOD environment worldwide. Support included hands on troubleshooting using lab equipment to replicate users' environment in addition to providing step by step illustrations for the customer using WebEx software. o Developed and maintained the help desk knowledge base using SharePoint software. o Supported customers through email and phone calls with the goal of one call resolution Using remedy software to track, maintain and update customer's tickets.
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Technology Evangelist at IO
October 2013Driving innovation development, product strategy and community awareness of IO as a brand by utilizing social business, social media, community engagement, blogs and proof of concept demonstrations. Responsible for digital strategy and data integration across marketing, sales and innovation departments focusing on increasing collaboration, productivity and digital content creation. Focused on creating content, product demonstrations, keynote presentations at conferences and driving the overall strategy for both internal and external communication. Developed a Social Intelligence sales enablement plan to drive marketing strategies and integrate into the sales cycle providing competitive intelligence using social media, digital analytics, analyst relations and customer engagement. Architecting and building strategies to increase collaboration and implement Jive Software, BoxHQ, Marketo, Traackr, Microsoft Dynamics, Nimble Social CRM, 15Five, Asana, Basecamp and Service Now.
Brian Fanzo's Education:
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Radford University
1999 – 2003 -
Radford University
1999 – 2003 -
Radford University
1999 – 2003 -
Kellam High School
1995 – 1999 -
Kellam High School
1995 – 1999 -
Kellam High School
1995 – 1999
Brian Fanzo's Interests & Activities:
Social Media, Social Business, SocBiz, Cloud, Tech, Apple, Geek, Steelers